This Cookie Policy explains what cookies are, how EliteWorks uses them, and how you can manage your preferences. We believe in total transparency, especially when it comes to your data.
1. What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide secure logins, and provide anonymized analytical information to the website owners.
2. How We Use Cookies
EliteWorks uses cookies strictly for functional, security, and analytical purposes. We do not use invasive third-party marketing cookies to track you across the internet. Our cookies fall into the following categories:
Strictly Necessary Cookies
These cookies are essential for the EliteWorks platform to function. You cannot opt out of these as the dashboard will break.
- Authentication (Clerk): We use secure cookies to keep you logged into your dashboard and prevent unauthorized access to your documents.
- Payments (Stripe): Stripe uses cookies to securely process your credit card payments and prevent fraudulent transactions.
- Security: Cookies that help us detect malicious activity, DDoS attacks, or attempts to bypass our credit system.
Analytics and Performance Cookies
We use product analytics tools (such as PostHog) to understand how users interact with our platform.
- These cookies track anonymized metrics like button clicks, page views, and error rates.
- This data helps us fix bugs (like failed Turnitin uploads) and improve the UI.
- This data is never linked to the actual content of the documents you upload.
3. Third-Party Services
While using EliteWorks, you may encounter cookies from our trusted infrastructure partners:
- Stripe: For processing check/word credit purchases.
- Clerk: For handling sign-ups and passwords securely.
These partners are bound by strict data privacy agreements and GDPR regulations.
4. How to Manage Your Cookies
You have the right to decide whether to accept or reject non-essential cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our public marketing pages, but access to the secure Dashboard (uploading files, checking reports) will be restricted, as session cookies are required for authorization.
To learn how to manage cookies on popular browsers, please visit the help pages of Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge.
5. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our tech stack or legal requirements. We encourage you to review this page periodically for the latest information.