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Terms of Service

The rules for using EliteWorks

Last updated: September 21, 2026

Welcome to EliteWorks. By accessing or using our website, services, and tools, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

EliteWorks is operated by EliteWorks (FZC), a Free Zone Company licensed by the SRTI Free Zone Authority with its registered address at Sharjah Research Technology and Innovation Park (SRTIP), Sharjah, United Arab Emirates ("EliteWorks", "we", "us"). You can contact us at contact@eliteworks.io.

1. Eligibility & Account Registration

  • EliteWorks is intended for adults. You must be at least 18 years old to create an account or purchase from us. By using EliteWorks, you represent and warrant that you meet this age requirement.
  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Services & Digital Credits

EliteWorks is a SaaS platform providing an AI research and drafting assistant (Elite Assistant), document generation from your own brief and source material, AI-content and originality reports, and editing and rewriting tools. What the assistant and the document tools produce (such as drafts, business plans, and market analyses) are first drafts for you to verify and build on, not professional, legal, or financial advice. Our services operate on a pay-per-use and subscription model using digital credits ("tokens").

  • Tokens are prepayment for processing on the platform. They are consumed as you use the service and cannot be transferred to anyone else or exchanged for cash, except where we refund unspent tokens under our Refund Policy.
  • Token packs you buy outright do not expire. A subscription's monthly allowance carries over for as long as the subscription keeps renewing, and ends when the subscription ends.
  • Some tokens are granted rather than bought: a welcome bonus, a daily allowance for the Elite Assistant, referral and promotional credits. Granted tokens are not a purchase — they are not refundable, cannot be transferred, and we may change, limit, or withdraw them at any time. Current amounts are shown in the app. The daily allowance resets each day and does not carry over.
  • Some tools cost a fixed number of tokens, shown before you start. The Elite Assistant and document generation are metered instead: a request costs tokens in proportion to the processing it needed, so a longer or deeper piece of work costs more, and your balance is updated after each one. Using the tools never charges your card — it only draws on tokens you already hold.
  • Prices are shown and charged in US dollars (USD). If your card is in another currency, your bank converts the amount and may apply its own rate and fees. Tokens are credited to your balance as soon as the payment provider confirms the payment.
  • We reserve the right to modify pricing, token packages, and subscription tiers at any time. Changes do not affect tokens you have already purchased.

If a payment is refunded, reversed, or charged back, we may remove the tokens it paid for from your balance. What happens to a referral reward linked to that payment is set out under Referral rewards below. While a payment dispute is open we may suspend the account it was made from. Where the balance no longer holds those tokens because they have been spent, the amount owed remains due, and we may recover it or keep the account closed.

Referral rewards

You can invite people with your personal link or code. You earn the reward shown on the invitations page when someone you invited opens a new EliteWorks account and, within the time shown there, makes a single payment of at least the minimum shown there — a one-time purchase or the first payment of a subscription. A smaller purchase does not use up the invitation; subscription renewals do not qualify. The person you invite gets the usual welcome bonus and nothing extra.

An invitation can only be accepted by a new account with a verified email address, and the first one accepted is the one that counts. A code entered by hand works only on a recently opened account, before its first purchase. Self-referrals, duplicate accounts and coordinated abuse are not eligible. There is no limit on how many people you invite, but the programme runs on a monthly budget: once it is used up, new invitations stop earning rewards until the next month, while invitations already accepted keep their chance to earn.

If a qualifying payment is refunded below the minimum, or disputed, the reward linked to it is cancelled. Unspent referral tokens are removed first; any part already used is recovered only from future referral rewards, never from tokens you bought.

Billing, cancellations, and refunds are governed by our Refund Policy, which forms part of these Terms.

3. Intellectual Property & User Content

You retain full ownership of all intellectual property rights in the documents you upload to EliteWorks. We claim no ownership over your original content, or over what our tools modify or generate for you.

By uploading a file, you grant EliteWorks a limited license to store, process, analyze, and modify the text strictly to deliver the requested service, for as long as it is kept in your account. We do not use your documents to train our proprietary AI models.

4. Acceptable Use Policy

You agree not to misuse our services. Prohibited actions include, but are not limited to:

  • Attempting to reverse-engineer, decompile, or extract the source code or algorithms of our models.
  • Defrauding, exploiting, or manipulating our billing and credit systems.
  • Accessing the platform by automated means — scripts, scrapers, or integrations — outside the provided web interface.
  • Uploading malware, viruses, or malicious code.
  • Uploading content you do not have the right to use, or content that is unlawful.
  • Using the platform for fraud, misrepresentation of authorship, or any dishonest conduct — including presenting AI-generated or third-party text as your own where that is prohibited, or circumventing an organisation's integrity or review controls. EliteWorks is for drafting, review, editing, and research assistance only; you must follow the rules of your employer, client, publisher, or institution.

Payment, fraud, and sanctions restrictions are set out in our AML & KYC Policy, and how the tools themselves may and may not be used is set out in our Acceptable Use & Integrity Policy. Both form part of these Terms.

5. User Responsibility

EliteWorks is an assistive tool: it drafts, checks, and edits at your direction. You are solely responsible for ensuring that your use of the platform complies with the policies and rules of your employer, client, or institution. Please review our Acceptable Use & Integrity Policy for details.

6. Disclaimer of Warranties

EliteWorks utilizes advanced algorithms and third-party AI-detection and similarity APIs that compare your text against a broad index of web and published sources to provide detailed reports. However, detection technology is rapidly evolving and fundamentally probabilistic.

WE DO NOT GUARANTEE that our tools are infallible or that results will match any specific third-party system. EliteWorks is provided on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties, express or implied, including fitness for a particular purpose. EliteWorks is not responsible for any professional, legal, or other consequences resulting from the use of our platform. See our full Disclaimer for more.

7. Limitation of Liability

To the maximum extent permitted by law, EliteWorks and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, use, or goodwill, resulting from your access to or inability to access the services. Where liability cannot be excluded, it is limited to the amount you paid to us in the three (3) months preceding the event giving rise to the claim.

8. Termination

You may close your account at any time from your account settings. Closing removes your sign-in and any tokens left on your balance, including tokens you paid for, and cancels an active subscription. If you bought tokens within the last 14 days and would rather have the money back than lose them, ask us before you close — see the Refund Policy. Your documents and the files behind them are kept unless you ask us to erase them, which you can do at any time by writing to contact@eliteworks.io; our Privacy Policy explains the rest. We may suspend or terminate an account that breaches these Terms, that we are required to act on by law or by our payment providers, or that presents a fraud, security, or chargeback risk. Where we can, we will tell you why.

What happens to your tokens. If we close your account for a reason other than your breach of these Terms, we will refund the tokens you bought and have not used. If your account is closed for breach of these Terms, unused tokens are forfeited. Provisions that by their nature should survive termination (e.g. intellectual property, disclaimers, limitation of liability) will survive.

9. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services or legal requirements. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you in-app. Your continued use of EliteWorks after changes take effect constitutes acceptance of the revised Terms.

10. Governing Law & Dispute Resolution

These Terms are governed by, and construed in accordance with, the applicable laws of the Emirate of Sharjah, United Arab Emirates, without regard to conflict-of-law principles.

You agree to first attempt to resolve any dispute with us amicably by contacting us at contact@eliteworks.io. If a dispute cannot be resolved within thirty (30) days, it shall be finally settled by arbitration administered by the Sharjah International Commercial Arbitration Centre ("Tahkeem") in accordance with its Rules of Arbitration. The seat of arbitration shall be Sharjah, UAE, the tribunal shall consist of a single arbitrator, and the language of the arbitration shall be English. Nothing in this section prevents us from seeking injunctive or equitable relief before the competent courts to protect our intellectual property or systems.

If you are a consumer, nothing in this section takes away your right to bring proceedings in the courts of your country of residence, or to rely on the mandatory consumer-protection rules of that country.

11. General

  • If any part of these Terms is found to be unenforceable, the rest stays in force.
  • If we do not enforce a right straight away, we have not given it up.
  • You may not transfer your account or these Terms to anyone else. We may transfer them as part of a reorganisation or a sale of the business, and your rights stay the same if we do.
  • These Terms, together with the policies they refer to, are the whole agreement between you and us about EliteWorks and replace anything agreed before.
  • These Terms are written in English, and the English version is the one that applies.

12. Contact

Questions about these Terms? Reach us through our support team at contact@eliteworks.io.